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FAQs

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A list of some of the most common questions submitted and current Support Announcements along with revisions to the DeepArmor products

  • Why isn't my DeepArmor Windows Client showing up on the DeepArmor Admin Console?
  • Scanned Archives Information
  • I forgot my password, what do I do?
  • How to move a single device into another Device Group.
  • How to Whitelist Symantec Antivirus
  • How to Whitelist Mcafee Antivirus
  • How to Whitelist Microsoft Windows Defender
  • How to Whitelist Folders on DeepArmor
  • How do I uninstall DeepArmor from a Mac
  • Deploying DeepArmor clients via CLI / Terminal
  • Setting New Device Policy and Device Group For More than one device
  • What information does DeepArmor send to SparkCognition Inc.'s servers?
  • Does DeepArmor require virus definition updates? How does the software work?
  • Quarantined Items questions
  • Will this work even when the network is disconnected?
  • What is DeepArmor Headless mode?
  • How do I uninstall DeepArmor on Windows?
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